Togo's ARCEP Shares Telecom Governance Expertise with Malian Regulator
Ishaango News
Summary
Togo's ARCEP recently hosted a delegation from Mali's telecommunications regulatory authority, AMRTP, to share expertise in telecom governance and quality service management. The Malian delegation focused on learning from ARCEP Togo's successful Quality Management System, certified in September 2023. Key discussions involved strategies for planning, management, and continuous process improvement to enhance organizational efficiency. Both regulators pledged to improve their existing bilateral agreement, aiming to facilitate mobility between Togo and Mali, and support sub-regional integration via technical cooperation and institutional capacity building. Mali’s initiative reflects a growing recognition of Togo's advancements in governing and managing its telecommunications market, echoing similar collaborations with neighboring countries. The enhanced cooperation seeks to create a more unified and effective telecommunications environment across the region, fostering improved services and connectivity.
LOME, Togo – The Autorité de Régulation des Communications Électroniques et des Postes (ARCEP) of Togo recently hosted a delegation from Mali's Autorité Malienne de Régulation des Télécommunications, des Technologies de l'Information et de la Communication et des Postes (AMRTP), signaling strengthened cooperation in telecommunications governance. The core mission was centered on sharing expertise in managing the quality of telecommunication services.
Discussions in Lomé focused on ARCEP Togo's successful implementation of its Quality Management System (QMS), which was certified in September 2023 and audited again in September 2024. Abdoulaye Coulibaly, the Executive Secretary leading the Malian delegation, expressed keen interest in adopting the best practices of ARCEP Togo. These practices encompass planning, management, and continuous improvement of internal processes aimed at organizational efficiency.
Both regulatory bodies committed to enhancing the existing bilateral agreement between Mali and Togo to ensure its comprehensive application. A key objective is to improve mobility conditions between the two nations and bolster sub-regional integration through technical cooperation and mutual reinforcement of institutional capabilities.
This initiative by Mali to learn from Togo's experiences mirrors similar efforts by neighboring countries, highlighting the recognition of Togo's advancements in telecommunications market governance and management. Such collaborations are expected to foster a more cohesive and efficient telecommunications landscape across the region.